Yes! You can upgrade or downgrade your plan at any time from your billing portal.

👉 How to upgrade/downgrade my account

Yes! Your account has no maximum limit.

👉 How to upgrade/downgrade my account

No. You’re charged based on the plan you choose, which sets the maximum number of listings your account supports — not how many are currently active.

Example: If you're on a 10-listing plan, you'll pay the same whether you have 1, 5, or all 10 listings active.

👉 Rankbreeze Subscription Plans

It’s not possible to exceed your listing limit.
When you reach your plan’s maximum number of listings, you’ll need to upgrade your plan before adding another listing.

No. You don’t need to delete anything.

If you downgrade to a plan with fewer allowable listings, your oldest listing(s) will be automatically muted to fit within the new limit.
You can manually mute or activate listings anytime from your My Properties page.

Yes! You can switch between Monthly and Quarterly billing at any time from your billing portal.

Go to:

Settings → Billing Portal → Adjust my plan → Update subscription,

Then choose a subscription under your preferred payment schedule.

To cancel your subscription, you’ll need to complete our cancellation wizard, which guides you through the full process.

Go to:

Settings → Billing Portal → Close my account.

You will continue to have access until the end of your current billing period.

👉 How to cancel my account/subscription

You'll continue to have full access until the end of your current billing period. Once that period ends:

Deleting your listings does not change your subscription.

Your billing is based on the plan you’re subscribed to, which sets the maximum number of listings your account can support — not how many listings you currently have.

If you want to reduce your cost, you’ll need to downgrade your plan or close your account in your billing portal.

Yes. You can change the email associated with your Rankbreeze account.
Please reach out to [email protected] using the email you originally signed up with, and let us know the new email address you'd like to use.

Currently, no, but it’s possible to share a single login if needed.
If you require team access, please email [email protected] with:

We’ll log this as a feature request.

We don’t currently offer a pause feature. However, you can close your account and return whenever you’re ready.

When you come back, simply resubscribe using the link below:
👉 https://app.rankbreeze.com/subscriptions/resubscribe

If your previous plan isn’t shown, select any plan to reactivate, then adjust it in your billing portal, or contact [email protected] for help.

Yes. When you close your account:

If you’d like your data permanently deleted, please email [email protected].

Your charges are based on the plan you selected, which doesn’t automatically change based on your listing count.

You can update your plan anytime in the billing portal. If anything looks off or you’re unsure what to choose, just let us know — we’re happy to help 😊

We accept major credit and debit cards (Visa, Mastercard, American Express).

Billing occurs monthly or quarterly, depending on your payment plan.
You’ll be charged on the same date your subscription started.

You can update your credit card and billing information in your billing portal.

Go to

Settings → Billing Portal → Update credit card

You can find your invoices in your billing portal. Go to Settings → Billing Portal → View invoices

👉 Where are my Stripe invoices

👉 Where are my Thrivecart invoices - some invoices can be located in Thrivecart.

Please contact [email protected] with your invoice number and details of the charge. Our team will review and resolve the issue as quickly as possible.

If a payment fails:

Please update your payment information in your billing portal before the next retry attempt.

After multiple unsuccessful attempts, your account will be automatically closed, and data collection will stop. You’ll need to resubscribe to regain access.

RankBreeze offers a 30-day refund policy from the start of your subscription.

If you believe you’re eligible for a refund, please email [email protected] with your account email and a short explanation of your request. Our team will be happy to review it and get back to you.

Please note that refunds are reviewed on a case-by-case basis and are not guaranteed, but we always aim to be fair and helpful.

Unfortunately, no. Even if you don’t log in, Rankbreeze continues working in the background — updating your visibility metrics, reviewing listing changes, scanning calendars, monitoring competitors, and more.

Example:
If you didn’t open the app for a week, your listings would still be monitored daily, your visibility metrics would continue updating, competitor data would still be refreshed, and more.

It’s similar to a fitness tracker — even if you don’t open the app, it’s still counting your steps, monitoring your heart rate, and keeping everything up to date.

If you believe an exception applies, feel free to email [email protected], and we’ll be happy to review your request.

Applicable taxes (such as VAT or sales tax) are added based on your billing address.

Yes. You can add your tax ID in your billing portal.

Before your next invoice is issued, go to:

Settings → Billing Portal → Update Credit Card → Update information (under Billing information).

This is where you can enter or edit your tax/VAT details.