Skip to main content

Connecting your Hostaway Account

Learn how to connect your Hostaway account to Rankbreeze — generate your API Key via the Hostaway Marketplace, match your properties, sync pricing and content, and troubleshoot common connection issues.

Overview

Update your listing on Rankbreeze, push it to your Hostaway. Once Rankbreeze is connected to Hostaway, you can push content changes — titles, descriptions— straight from your Rankbreeze account with a click. And your prices go out automatically, so you're never stuck manually adjusting rates either. Set it up once in about 5 minutes and let Rankbreeze do the busywork.

What does the Rankbreeze Integration do with Hostaway?

Rankbreeze sends content updates, optimized prices, and booking restrictions (min/max night stays and check-in/check-out days) to Hostaway.

What else happens?

  • Rankbreeze pushes spot rate changes immediately to Hostaway when certain pricing rules are set, such as when your occupancy rate reaches a certain level

  • Rankbreeze pulls property details & reservations from Hostaway & starts receiving reservation updates from Hostaway in real-time (after adding your Hostaway API Key in the upcoming steps)

You can only push updates to properties you've added to your Rankbreeze account. Click here to add properties to RankBreeze.

How to Connect Rankbreeze to Hostaway

Step 1 - Get Your Hostaway API Key

To connect Rankbreeze to Hostaway, you'll need your Account ID and API Key from your Hostaway account.

  1. Use this direct link to open Rankbreeze in the Hostaway Marketplace.

    If the direct link doesn't work,

    1. In your Hostaway account, open the Marketplace

    2. Find Rankbreeze

    3. Click on the Connect button under Rankbreeze

    ​

  2. Click Create API Key,

  3. Then Create on the bottom right of the panel that opens. ​

  4. Copy the Account ID and API Key — you'll need to paste these into Rankbreeze.

    ⚠️ The API key is shown only once! Save it somewhere safe before closing this window.

Step 2 - Paste the Account ID & API Key into Rankbreeze

  1. Go to the Rankbreeze Integrations page & click on Connect under Hostaway.
    ​

  2. Paste the Account ID and API Key into the fields provided, then click Connect account.

ℹ️ Connecting your Hostaway account doesn't import your listings into Rankbreeze.

Step 3 - Match & Connect Properties in Rankbreeze

Select the corresponding Rankbreeze listing from the dropdown menu, then click Connect.

ℹ️ If you don't see the property in the dropdown menu, click here to add the properties to Rankbreeze

⚠️ Linking a property does NOT automatically start pushing price updates.

What happens after you connect

Once you've matched and connected your properties:

  • Content updates — whenever you optimizes your listing's content in Rankbreeze, you can push those changes straight to Hostaway with a click.

  • Pricing calendar — Rankbreeze pulls your availability from Hostaway to build your pricing calendar.

  • Price pushes — once enabled per listing, Rankbreeze pushes your recommended prices to Hostaway automatically, no manual action needed.

Managing your connection

  • Choose which listings to connect: pick exactly which listings sync with Hostaway, and disconnect any of them at any time.

  • Choose which listings push prices: connecting a listing doesn't automatically enable price pushes — select which listings you want price pushes turned on for.

  • Disconnect Hostaway: click Disconnect in the manage view. Rankbreeze will deregister the Hostaway webhook and delete your stored credentials. Your historical analytics in Rankbreeze are retained.

  • Avoid multiple PMS connections: Ensure your Airbnb account is connected to only one property management system (PMS) at a time. Multiple PMS connections managing the same Airbnb listing can overwrite each other’s updates, leading to inconsistencies.

Troubleshooting

Problem

Resolution

"Invalid credentials" error when clicking Connect

Recreate your API Key in Hostaway. In the Hostaway Marketplace, open the Rankbreeze tile, click Disconnect to clear the old key, then click Create API Key → Create to generate a new one (see Step 1 above). Paste the new Account ID and API Key into Rankbreeze.

I got disconnected unexpectedly

Your API Key was likely revoked or expired in Hostaway. Recreate it: in the Marketplace, open the Rankbreeze tile, click Disconnect, then Create API Key → Create to generate a new key (see Step 1 above), and connect again in Rankbreeze.

Content is updated on Hostaway but not Airbnb

Contact Hostaway support to verify your account has the "Export to Airbnb" feature turned on. Please cc [email protected] so we can assist.

Content is being overridden on Airbnb

Ensure no other PMS is connected to the same Airbnb listing. If you were using a PMS before Hostaway, unlink the Airbnb channel in the old PMS to prevent conflicting data pushes.

Updates are being pushed to the wrong listing

Check the Connections page to ensure listings are properly matched. If the issue persists, contact [email protected].


Still have questions? Reach out to us at [email protected]

Related Articles
Did this answer your question?